top of page

Privacy Policy

1. Introduction

Zxtech is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website or services.

​

2. Definitions

"Personal data" means any information that can be used to identify an individual, such as your name, email address, phone number, or IP address. 
"We" or "us" refers to Zxtech Limited, a company registered in England and Wales with company number 12495813.
"You" or "your" refers to the user of our website or services.


3. Collection of Personal Data

We may collect personal data from you in the following ways:

  • When you fill out a form on our website, such as the contact form.

  • When you use our services. 

  • When you interact with us through social media, email or other online services or platform.

  • When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, and website usage data.

​

4. Purpose of Data Collection

We collect your personal data for the following purposes:

  • To provide you with our products and services.

  • To communicate with you about our products and services.

  • To improve our products and services.

  • To comply with legal and regulatory requirements.

​

5. Lawful Basis of Processing

We process your personal data on the following lawful bases:

  • Consent

  • Legitimate interests

  • Contractual necessity

  • Legal obligation

​

6. Recipients of Personal Data

We may share your personal data with the following third parties:

Our service providers, such as our payments service provider.
Our business partners, such as our website analytics, compliance screening provider.
Regulatory authorities, such as the Information Commissioner's Office (ICO), Financial Conduct Authority (FCA) etc

 

7. Retention Period for Personal Data

We will retain your personal data for the following periods:

Name, address, email address, phone number, date of birth, company name (if applicable) and supporting documents: 5 years after our last interaction with you. (regulatory requirement) 
IP address, browser type, website usage data: 1 year after our last interaction with you

​

8. Rights of the Data Subject

You have the following rights in relation to your personal data:

  • Right to access

  • Right to rectification

  • Right to erasure (subject to regulatory requirement) 

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability
     

The Data Protection Act 2018 gives you the right to access information that we hold about you.

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can exercise your rights by contacting us at support@zxtechuk.com


Any request for access to the data may be subject to a fee to meet our costs in providing you with the details of the information we hold about you. Please submit your request in writing via email to: support@zxtechuk.com 
Please note you may be asked to verify your identity before the request can be accepted.

​

9. Contact Information of the Data Controller

The data controller for your personal data is:

Zxtech Limited, Berkeley Square House, Berkeley Square, London, W1J 6BD
support@zxtechuk.com 

​

10. Complaint Procedure

If you have any complaints about the way we handle your personal data, you can contact the UK Information Commissioner's Office (ICO) at https://ico.org.uk/

 

11. Updates to this Privacy Policy

We may update this privacy policy from time to time. Any changes to this Privacy Policy in the future will be published on this page. It is your responsibility to check periodically to see any updates or changes and to be informed of how we are protecting your information. If we make any material changes, we will notify you by email.

 

12. Cookies

Our website uses cookies. Cookies are small text files that are stored on your computer by your web browser. They are used to remember your preferences and settings when you visit our website. You can disable cookies in your web browser settings. However, disabling cookies may limit your ability to use some of the features on our website.

 

13. Additional Information

For more information or questions, please contact us at support@zxtechuk.com

​

bottom of page